Legal

TERMS AND CONDITIONS

Terms of Use

By visiting and using Holy City Remedy’s website at www.holycityremedy.com, you are agreeing to be bound by these Terms and Conditions in full, including, without limitation, Disclaimer and Limitation of Liability guidelines as set forth herein as defined below. Furthermore, you understand and accept that you are precluded from using a lack of reading these Terms and Conditions as a defense against all remedies contained in Holy City Remedy’s Terms and Conditions Policy. If you do not agree with any of these terms, you are prohibited from using or accessing this site and should exit this site immediately.

All Holy City Remedy products are in full compliance with FDA regulations and make absolutely no claims of treating or benefiting any conditions. If you decide to purchase any of our products, you understand that you do so at your own conclusion that these hemp products can give you any additional benefits in your day to day life. We recommend consulting a physician before using any Holy City Remedy products. The terms of purchase are such that the purchaser fully understands that they are purchasing a product that is not evaluated by the FDA.

All Holy City Remedy products are made from full-spectrum hemp oil, which conform to the Hemp Farming Act of 2018.

Website Access

You must be at least eighteen (18) years of age or older to visit and use this website. If you are under eighteen (18) years of age, you are not permitted to access this website for any reason and must exit this site IMMEDIATELY. By visiting and using this website, you are agreeing and bound to the Terms and Conditions, and warrant and represent that you are at least eighteen (18) years of age. Because of the age restrictions for use of this website stipulating only adults eighteen (18) years of age and older may visit and use www.holycityremedy.com, no information obtained by this website falls within the Child Online Privacy Act (COPA) and therefore is not monitored as doing so. To visit or use this site or any of the products and resources it has to offer, you may be asked to provide certain personal information or other details for registration or order purposes. It is a condition of your use of this site that all the information you provide to Holy City Remedy be completely accurate and true. If you provide any incomplete or inaccurate information, or if we have reasonable suspicion to believe that any such information you provide is untrue or inaccurate, Holy City Remedy may suspend or terminate your account and refuse any and all current and future website use. Account information and certain other information about you are subject to the terms of our Privacy Policy.

Once you have completed setting up your account registration, it is your full responsibility to maintain the security of your account on our website. This includes maintaining the confidentiality of your password and other account information, and you agree that you are fully responsible for all activities that occur under your password or account, including any and all charges resulting from unauthorized use of your account. If any unauthorized use of your account should occur, you agree to immediately notify us in writing within 72 hours of any unauthorized use of your password or account or any other breach of security.

Changes

Holy City Remedy reserves the right to change these Terms and Conditions at any time in its sole discretion. By visiting and using this site, including placing any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. We encourage you to regularly review these Terms and Conditions as they are subject to change at any time without notice.

Trademarks and Copyrights

Trademarks, service marks, logos, graphics, images, HTML, codes, multimedia clips, Java codes, button icons, banners and software appearing in this site are Holy City Remedy’s property or the property of the party that provided the trademarks, service marks, logos or copyrighted material to us. We, and any party that provided any of the foregoing to us, retain all rights with respect to any of our or their respective trademarks, service marks, logos, and copyrighted material appearing in this site. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Holy City Remedy.

Hyperlinks

Holy City Remedy may use links to third-party websites on this site and has not reviewed all the sites linked to this website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Holy City Remedy of the site. Use of any such linked website is at the user’s own risk. Holy City Remedy has no control over these linked sites, all of which have separate privacy and data collection practices and policies, independent of Holy City Remedy.

Indemnity

You agree to indemnify, defend and hold harmless Holy City Remedy, its subsidiaries, affiliates, officers, directors, employees, agents, suppliers, contractors, licensors, and service and content providers (hereinafter known as the “Indemnified Parties”) from and against any and all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any person accessing the site using your account. You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

Limitation on Liability

In no event shall any Indemnified Parties be liable for any actual, consequential, incidental, direct, indirect, punitive, exemplary, special, or other damages, including without limitation loss of revenue or income, profits, value or use, pain and suffering, or similar damages, even if the company has been advised of the possibility of such damages. No person is authorized on behalf of Holy City Remedy to give any other representations, or to modify or extend the limited warranties provided on this website, or to assume any other liability in connection with this website or the products offered for sales by Holy City Remedy. In no event shall the collective or total liability of the Indemnified Parties to any party for any claim (regardless of the form of action, whether in contract, warranty, tort or otherwise, excluding willful misconduct or gross negligence) exceed the price paid for the product or service which gives rise to such claim. Holy City Remedy shall not, under any circumstances, be liable for any use of, or the inability to use, the materials on this site. Applicable law may restrict the use or extent of limitations or exclusions to liability for incidental or consequential damages, so the foregoing limitations and exclusions may not apply in full to you. Nonetheless, in no event will Holy City Remedy’s liability for products purchased from this site exceed the price paid for such products, including any shipping and handling charges.

Medical Disclaimer

Holy City Remedy’s industrial hemp-derived products utilize full-spectrum hemp oil, which adhere to state and federal regulations and definitions of industrial hemp, and while it is highly unlikely that one would fail a traditional drug test from using our products, that possibility cannot be ruled out. By agreeing to these Terms and Conditions and placing an order with us, you are indicating that you understand that failing a drug test is a possibility when using industrial hemp products and that you waive the right to make a claim against Holy City Remedy for any matters related to any drug test you take or the results of any such drug test, including the loss of employment or any employment opportunity or the imposition of a civil or criminal penalty. You should consult a licensed medical professional to determine any potential applicability if this poses an individual concern for you.

Compliance with Applicable Laws; Local Jurisdiction

To the best of Holy City Remedy’s knowledge, it operates legally under both state and federal law in the United States. Due to the everchanging regulatory landscape encompassing thousands of independent counties and municipalities across the United States, it is impossible for Holy City Remedy to be fully aware of the laws and regulations of ALL local jurisdictions relating to industrial hemp-derived products. Holy City Remedy is not responsible for any potential legal matters that may arise due to such local regulations. You are solely responsible for compliance with any laws governing the purchase and use of the products available through Holy City Remedy’s website or a website linked to Holy City Remedy’s website. BY PLACING AN ORDER, YOU INDICATE THAT YOU UNDERSTAND AND AGREE it is your sole responsibility as the buyer to determine if industrial hemp derived products are legal according to the laws that apply to you and represent and warrant that you have read this disclaimer and that all products purchased will be used in a lawful manner and that you are of legal age to purchase and use such products.

Disclaimer

The materials and products found on Holy City Remedy’s website are provided on an ‘as is’ basis. Holy City Remedy makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Holy City Remedy does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials or products on its website or otherwise relating to such materials or on any other sites linked to this site.

Governing Law; Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of South Carolina, and you irrevocably submit to the exclusive jurisdiction of the courts in the State of South Carolina. The purchaser consents upon purchase that personal jurisdiction will be governed by the State of South Carolina if any dispute between the purchaser and the company should arise. Both parties agree that any disputes arising out of these Terms and Conditions Policy, Privacy Policy, or Returns and Refunds Policy shall be in the state and or federal courts in South Carolina.

Payment methods

Holy City Remedy accepts payment online by Visa, Mastercard, American Express, Discover, JCB, and UnionPay. If payment is not successfully settled due to an invalid payment method, declined credit, expiration, insufficient funds, or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. Holy City Remedy’s Terms and Conditions, including, without limitation, the provisions regarding limitation of liability and indemnification, apply with respect to payment methods and payment processing, and Holy City Remedy is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.

Typographical Pricing Errors

If a Holy City Remedy product is mistakenly listed at an incorrect price, Holy City Remedy reserves the right to refuse or cancel any orders placed for that at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is canceled, Holy City Remedy shall issue a credit to your credit card account in the amount of the incorrect price charged to you.

Shipping and Delivery

All customers ordering products that will be delivered in the United States can expect packages to arrive within 5 to 7 business days of placing an order. Any customer wishing to place an order for delivery outside of the United States will need to contact us directly for shipping details.

 

PRIVACY POLICY

This privacy policy discloses the privacy practices for www.holycityremedy.com. This privacy notice applies solely to information collected by this Site. If you choose to use our website, then you agree to the collection and use of information in relation to this policy.

Information Collection and Use

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us. We will not sell or rent this information to anyone.

We will use your information to fulfill any orders placed and/or respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Log Data

We want to inform you that whenever you visit our Site, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our services through the Site;
  • To provide the services on our behalf;
  • To perform related services; or
  • To assist us in analyzing how our Site is used.
  • To run ads on our behalf

These third parties may have access to your personal information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information and we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to Contact Us.

 

Refund and Returns Policy

If you purchased the product at www.holycityremedy.com and are experiencing issues with an item please contact info@holycityremedy.com – we will be more than happy to speak with you! After contacting us and discussing your issue, If you still wish to return your product, please see our Returns Process below.

Returns Process:

  1. Please email info@holycityremedy.com and notify us that you wish to return your item within 30 days of purchase.
  2. Once you have shipped your item to us, please email your tracking number to info@holycityremedy.com so that we can keep tabs on it!
  3. Once we receive your item and determine that it is eligible for a refund, we will issue a refund and email you a confirmation.

Please Note

In order to be eligible for a refund, the product must be returned within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. This means that the item(s) must be unused, unopened, and in its original packaging.

After we receive your item, our team of professionals will inspect it and process your refund. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team: info@holycityremedy.com

If your product was purchased through a Holy City Remedy distributor or retailer and not directly from info@holycityremedy.com, you will need to go back to your original purchase location for any return or exchange information.

Lost Packages

If a package is lost after it is shipped (which does occasionally occur), Holy City Remedy will not be responsible if the tracking information lists the order as “delivered.” If the package is sent to an address other than the one you specified, upon return of the original package to Holy City Remedy, we will contact you and offer to re-ship the order. Please note that Holy City Remedy is not responsible for errors of USPS or any other courier services, or if you provide or confirm an incorrect address. It is very important that you ensure that the address you provide to Holy City Remedy is entirely accurate, as any mistake could delay delivery and cost you additional shipping expenses.

Damaged Packages

Holy City Remedy carefully inspects every shipment before it is sent to the customer. Nevertheless, we understand that during the shipping process packages sometimes can incur damage while in transit. PLEASE THOROUGHLY INSPECT YOUR ORDER CAREFULLY UPON DELIVERY to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours of order delivery, in writing. In the event your package arrives damaged, please contact us directly at info@holycityremedy.com, and provide specific information including pictures of said damages as well as a written description so we can promptly resolve the issue.